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2003 to present: Tarrant County College Monday through Friday you'll find me at TCC teaching American History as a full-time instructor.
In addition to teaching American History (Columbus to 1876 and 1876 to 1976) I have also taught the Honors sections and have been certified as a Distance Learning course developer and teacher. I am active on the Campus and System-wide Faculty Senate.
2003: Nuclear Logistics, Inc.
Through most of 2003, I was the Materials Manager for Nuclear
Logistics, Inc. a local safety equipment manufacturer serving the Nuclear Power
Plant industry, world-wide.
2002: Half-Circle H
With the crumbling, dismembering and finally the demise of Scient, I started my own consulting company while looking for the right business opportunity. I have built and revamped commercial and corporate Websites, published two novels, and accepted a Adjunct Teaching position in History at Tarrant County College.
2000 till 2002:
Until January 1st, 2002 I was a Client Partner working with Retail, CPG, Hospitality and Healthcare clients to fulfill their Internet needs. I provided leadership in B2C, B2E, Customer Experience Management (CXM), and Employee Experience Management (EXM). I was the co-founder and Client Partner owner of our Young Employee Portal offering. With the November, 2001 merger with Scient - another full play web consulting firm, I moved into their Dallas office, home of the Engineer Acceleration Center or "EAC."
2000:
In this position, my staff and I explored, formulated and implemented internet based programs to expand and enhance CompUSA's service offerings. It was a new position in a new organization within CompUSA. We were, however, unique among the "Dot.Com" community in that we were profitable and not simply producing a virtual store, but enhancing our retail presence ~ "Click and Brick" to the fullest extent. More challenging still was that we were both B2B and B2C. My main focus areas were; Technical Services (in-bound and out-bound), Technology Training (Classroom and Distance) and our call center support organization, Dial-a-tech. My organization was responsible for direction, strategy and programs both unique to the service side of CompUSA and marrying it to the general eStrategy. In the short time I was there, several programs were implemented that resulted in increased revenue and wider profit margins.
1997 - 2000:
In 1997 I joined The Huntington Group. We were a small consulting group for the Healthcare industry specializing in the use and integration of information for hospitals and large physician groups. Our mission was to provide a more effective use of information to achieve both business and medical operational goals. IDX, the parent company had a full family of leading edge software products and services for healthcare organizations. Gradually, over the years, the parent brought THG closer and finally incorporated us totally within its structure. My group became eSG or the eSolutions Group which was a group of client based people clustered around the improved use of information, Data Warehousing and IDX's Analyzer reporting tool.
1995 to 1997:
From 1996 till October 1997 I was a Business Development Manager for Lotus
Services which included Education and Consulting. I had the territory
between the Appalachian Mountains and the Rockies, from the Rio Grand to
Hudson's Bay. I was focused on consultative education offerings to Lotus'
Global 3000 customers. Essentially, I helped qualify problems,
design cost-effective solutions, sell, contract and supervise delivery of these
solutions. Though my work with Lotus, I became an advocate of distance learning. I see it as a business answer to today's training problems and from a socio / political viewpoint a way for all sections of the population to share in our information age.
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©2002-7 A.G. Hollinger All rights reserved. |
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then Scient:
